Dhone88 Terms & Conditions

1. General Terms

Dhone88 (referred to as the "Platform" or "we") is an online gaming and betting platform. These Terms and Conditions ("Terms") apply to the use of the dhone88.biz website and all associated services.

By creating an account or using our services on dhone88, you are deemed to have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

Dhone88 operates under an international gaming license, and all activities are conducted in accordance with applicable laws and regulations. Use of this platform is prohibited in any jurisdiction where online gaming is unlawful.

2. Account Registration & Eligibility

The following conditions must be met to register on dhone88:

• You must be at least 18 years old at the time of registration.
• You must register using accurate and truthful information. Using a false name, address, or identity will result in account termination.
• Each individual may register only one account. If multiple accounts are found under the same person, all accounts may be closed and balances forfeited.
• Your account password and login credentials must be kept strictly confidential. You are solely responsible for the security of your account.
• Transferring or selling your account to anyone else is strictly prohibited.
• Online gaming must be legal in the country or region where you reside.

Account Security

If you notice any unauthorized access or suspicious activity on your account, contact dhone88 support immediately. We strongly recommend enabling two-factor authentication to keep your account secure.

3. Identity Verification (KYC)

Dhone88 complies with international Anti-Money Laundering (AML) policies. As a result, identity verification is mandatory before processing withdrawals above a certain amount.

KYC Requirements

Once KYC is submitted, account verification is typically completed within 24–48 business hours. After that, future withdrawals will be processed without delay.

4. Deposit & Withdrawal Policy

Deposits and withdrawals on dhone88 are processed via Mobile Pay, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT).

Deposit Rules

• Minimum Deposit: ৳200
• Maximum Single Deposit: ৳50,000
• Deposits are typically credited to your account within 5–15 minutes.
• No hidden charges on deposits — the full amount you deposit goes directly into your account.
• Deposits must be made only from a payment method registered in your own name.

Withdrawal Policy

• Minimum Withdrawal: ৳500
• Maximum Daily Withdrawal: ৳2,00,000
• Withdrawals from KYC-verified accounts are generally processed within 24 hours.
• Withdrawals are generally processed using the same payment method used for the original deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.

5. Bonus & Promotion Terms

Dhone88 regularly offers a range of bonuses and promotions. Each bonus comes with its own specific terms, which you should read before claiming.

General Bonus Terms

• Wagering Requirement: Most bonuses require a wager of 15–30x the bonus amount before a withdrawal can be made.
• Validity: Every bonus has a set expiry period — typically 7–30 days. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are only valid on specific games. Full details are listed on each bonus page.
• One-Time Benefit: The welcome bonus is available to new members one time only.
• Multiple Accounts Prohibited: If multiple accounts are used to abuse bonuses, all associated accounts will be suspended.

6. Betting & Gaming Rules

All betting and gaming activities on dhone88 are governed by the following rules:

• Once a bet is confirmed, it cannot be cancelled or changed.
• If a bet is voided due to a technical issue or internet disconnection, dhone88 will refund the bet amount.
• If a technical error causes an incorrect result to be displayed in any game, dhone88 reserves the right to void that round.
• Sports Betting results are determined based on the official outcomes issued by the relevant governing bodies (cricket boards, FIFA, etc.).
• Betting using match-fixing arrangements or insider information will result in immediate account closure.
• Odds may change during live betting — the odds at the time your bet is confirmed are final.

RNG & Fairness Guarantee

All casino games on dhone88 use Random Number Generators (RNG) certified by accredited third-party auditors. RTP (Return to Player) information for each game is available directly on the game page.

7. Responsible Gaming

Dhone88 believes gaming is for entertainment — not addiction. We're committed to helping members build healthy gaming habits.

• Daily Limit: You can set your own daily maximum betting limit.
• Self-Exclusion: You can self-exclude at any time, from 7 days up to a permanent account closure.
• Cooling-Off: You can take a break from gaming for a set period of time.
• Reality Check: You will receive periodic reminders about how long you have been playing.

To learn more about Responsible Gaming, visit our Responsible Play page.

8. Privacy & Data Protection

Dhone88 takes the protection of members' personal data seriously. To learn more about how we collect, use, and store your information, Privacy Policy Read the page.

• Your personal information is never sold to third parties.
• All data is secured with SSL/TLS encryption.
• You can view or update your personal information at any time.
• Even after account closure, certain data may be retained for a specified period due to legal obligations.

9. Account Suspension & Closure

Dhone88 reserves the right to suspend or permanently close an account without prior notice in any of the following circumstances:

• Violating the Terms & Conditions.
• Registering with false or incomplete information.
• If evidence of bonus abuse or fraudulent activity is found.
• Operating multiple accounts.
• Exploiting system errors or bugs to gain an unfair advantage.
• Engaging in harassment toward other members or staff.

You may close your account at any time by contacting support. Please withdraw any remaining balance before closing.

10. Dispute Resolution

If you have a complaint or dispute, please contact the dhone88 support team first. We aim to respond within 72 business hours.

• To submit a complaint: support@dhone88.biz
• You can speak with us directly via live chat.
• Keep a record of your complaint reference number.

If a member is unsatisfied with dhone88's decision, they may escalate the matter to the relevant licensing authority. In all disputes, dhone88's decision shall be considered final unless overruled by a court of law.

11. Right to Amend Terms

Dhone88 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or an on-platform notice.

Continued use of the platform after any changes are made constitutes your acceptance of the updated Terms & Conditions. We recommend visiting this page regularly.