Dhone88 Privacy Policy

1. Introduction

Dhone88 (hereinafter referred to as "we", "us", or "the Platform") is a trusted online gaming platform. We place the highest importance on the privacy of our members. This Privacy Policy ("Policy") explains what information we collect when you use the dhone88.biz website and related services, how we use it, and the measures we take to keep your information secure.

By using dhone88's services, you consent to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our Platform and reach out to our support team.

This Policy has been drafted in Bengali and applies to all members of dhone88. In the event of any legal dispute, the Bengali version shall be considered the definitive text.

2. Information We Collect

Dhone88 collects various types of information to operate its services effectively. The categories of data collected are outlined below:

A. Registration Information

Information you provide when creating an account:

• Full name & date of birth
• Email Address & Phone Number
• Residential address
• Preferred username & password
• National ID or passport number (for KYC verification)

B. Financial Information

To process transactions:

• Mobile Pay/Nagad/Rocket Account Number
• Deposit & Withdrawal History
• Bank account details (if applicable)

C. Technical Information

Automatically collected when you use our platform:

• IP address and device type
• Browser type & operating system
• Login times and session information
• Information collected through cookies and tracking technologies

D. Gaming Activity Data

• Betting history and preferred games
• Win and loss records
• Bonus Usage History
• Duration of Active Use on the Platform

3. How We Use Your Information

Dhone88 uses collected data solely for legitimate and specific purposes. The table below outlines the primary purposes:

Dhone88 never uses your data beyond the purposes stated above. Your consent will always be obtained before data is used for any new purpose.

4. Data Sharing & Disclosure

Dhone88 never sells, rents, or shares your personal data without authorization. However, limited sharing may occur in the following circumstances:

• Payment Processors: Information is shared as necessary to process transactions via Mobile Pay, Nagad, or Rocket. These payment processors operate under their own privacy policies.
• Law Enforcement: We are required to share information under court orders or valid legal processes.
• Licensing Authority: Providing required information to regulatory authorities to meet gaming license conditions.
• Technology Partner: Technology providers essential to service operations — all bound by strict confidentiality agreements.
• Fraud Prevention Agencies: Information shared in line with industry standards to prevent online fraud and money laundering.

5. Cookies & Tracking Technologies

Dhone88 uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the Platform functions as intended.

Cookie Types

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the Platform from functioning properly.

6. Security Measures

Dhone88 follows the highest industry security standards to protect your data. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced network firewalls prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Periodic security reviews conducted by third-party experts.
• Data Backup: Your data is backed up across multiple secure locations.
• Restricted Staff Access: Only authorized personnel have access to sensitive information.

Please note, however, that no one can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone.

7. Your Data Rights

As a dhone88 member, you have the following rights regarding your personal data:

To exercise these rights support@dhone88.bizvia email. We typically respond to requests within 30 business days. In some cases, legal obligations may prevent us from fully deleting certain data.

8. Data Retention

Dhone88 does not retain your data longer than necessary. Retention periods are determined based on the type of data:

After the specified period, data is securely deleted or anonymized.

9. Protection of Minors

Dhone88 strictly refrains from providing services to anyone under the age of 18. Our Platform is intended exclusively for adults. Age is verified at registration, and KYC documents may be requested in cases of suspicion.

If we become aware that a minor is using our Platform, the account will be suspended immediately and all collected data will be deleted. If a parent or guardian believes their child is using this Platform, please support@dhone88.bizto get in touch with us.

10. Changes to the Privacy Policy

Dhone88 may update this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

• A notification will be sent to the registered email address.
• A notification will be displayed upon logging in to the Platform.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform following any changes will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.

11. Contact Us

For any questions, concerns, or data-related requests regarding this Privacy Policy, please contact our Data Protection team:

• Email: support@dhone88.biz
• Subject: Write "Privacy Request" or "Data Protection"
• Response Time: Typically within 3–5 business days

We take all privacy-related concerns seriously and work to resolve them as promptly as possible.